Frequently Asked Questions

 Do I need to submit documents with my application?

No, you do not need to submit documents with your application.  The information you provide on your application will be verified if and when we are able to reach your application for an eligibility interview.

Does HQM verify personal information?

Yes. At various stages of the application process, HQM may verify or ask you to verify any of the following for yourself and any or all of your household members: citizenship, immigration status, credit history, residential history, criminal history, professional or personal references, employment history, bank deposits for the past 12 months, child guardianship, enrollment in school, etc.

Is a security deposit required?

Yes.  One and one-half months’ rent is required. 

Can I have a pet in my apartment?

All communities have a no pets policy.

Am I responsible for keeping my application information up to date?

Anytime there is a change in your address, income, contact information or household members, you must log into your applicant portal to update your information, or notify HQM Properties, Inc. in writing at info@hqmprop.com

If I get called for an interview, how long does the verification process take?

It can take anywhere from 2-3 weeks, depending on how long the 3rd party income verification process takes.

Do I have to sign a lease?

Yes.  The lease term is one year and may be renewed.